You have recently been hired as a Chief Information Governance Officer (CIGO) at a large company (You may choose your industry). This is a newly created position and department within the organization that was founded on the need to coordinate all areas of the business and to provide governance of the information. You will need to hire for all positions within your new department.
The company has been in business for more than 50 years and in this time has collected vast amounts of data. Much of this data has been stored in hard copy format in filing cabinets at an offsite location but in recent times, collected business data is in electronic format stored in file shares. Customer data is being stored in a relational database, but the lack of administration has caused data integrity issues such as duplication. There are currently no policies in place to address the handling of data, business or customer. The company also desires to leverage the marketing power of social media, but has no knowledge of the types of policies or legal issues they would need to consider. You will also need to propose relevant metrics that should be collected to ensure that the information governance program is effective.
The CEO and Board of Directors have tasked you to develop a proposal (paper) that will give them the knowledge needed to make informed decisions on an enterprise-wide Information Governance program, addressing (at a minimum) all of these issues, for the company.
Requirements:
The paper should include at a minimum of the following sections:
a. Title page
b. Executive Summary (Abstract)
c. Body
i. Introduction (including industry discussion – 1-2 pages)
ii. Annotated Bibliography (2-3 pages)
iii. Literature review (2-3 pages)
iv. Program and technology recommendations, including:
1. Metrics
2. Data that matters to the executives in that industry, the roles for those executives, and some methods for getting this data into their hands.
3. Regulatory, security, and privacy compliance expectations for your company
4. Email and social media strategy
5. Cloud Computing strategy
d. Conclusion
e. References
2. You must include at least two figures or tables. These must be of your own creation. Do not copy from other sources.
3. Must cite at least 10 references and 5 must be from peer reviewed scholarly journals (accessible from the UC Library).
4. This paper should be in proper APA format and avoid plagiarism when paraphrasing content. It should be a minimum of 8 pages in length (double-spaced), excluding the title page and references.
Guide On Rating System
Vote
Title: Developing an Enterprise-wide Information Governance Program for XYZ Company
Executive Summary:
This proposal outlines an enterprise-wide Information Governance program for XYZ Company, aimed at coordinating all areas of the business and providing governance of information. As the newly appointed Chief Information Governance Officer, I recommend the implementation of policies and technologies to address the following key issues faced by the company:
1. Data storage and management: Develop a strategy to digitize hard copy data stored in filing cabinets and establish a centralized electronic storage system. Implement data administration practices to ensure data integrity, eliminate duplication, and enhance accessibility.
2. Data handling policies: Establish comprehensive policies and guidelines for data handling, including business and customer data. These policies should focus on data quality, data privacy, and data security measures.
3. Social media marketing: Develop policies and legal guidelines for leveraging the marketing power of social media. Educate employees on the proper use of social media platforms, addressing potential legal issues such as defamation, copyright infringement, and privacy concerns.
4. Metrics for information governance: Define relevant metrics to measure the effectiveness of the information governance program. These metrics should align with industry-specific data that matters to executives, enabling them to make data-driven decisions.
5. Regulatory, security, and privacy compliance: Identify relevant regulations and compliance expectations specific to the company's industry. Develop policies and procedures to ensure compliance with these regulations, as well as data privacy and security best practices.
6. Email and social media strategy: Develop an email management strategy to ensure efficient and compliant use of email communications. Establish controls and guidelines for email retention, archiving, and disposal. Implement social media monitoring tools to identify and mitigate potential risks associated with social media usage.
7. Cloud computing strategy: Define a cloud computing strategy that aligns with the company's goals and industry best practices. Address data privacy, security, and compliance concerns related to cloud storage and computing.
The proposed Information Governance program will enable XYZ Company to effectively manage its data assets, mitigate risks, ensure compliance, and leverage information to gain a competitive advantage in the industry.
Introduction:
XYZ Company, operating in the [industry] industry for over 50 years, has amassed a significant amount of data. While historical data is stored in hard copy format, recent data is predominantly electronic. However, the lack of information governance has resulted in data integrity issues, duplication, and a lack of clarity in data handling policies. Additionally, the company aims to harness the marketing potential of social media but lacks the necessary knowledge of legal issues and policies.
Annotated Bibliography:
1. Author 1, et al. (Year). Title. Journal of Information Management. [Peer-reviewed]
- This article explores the importance of information governance in improving data quality and data management processes, providing insights into best practices and case studies.
2. Author 2, et al. (Year). Title. Journal of Privacy and Security. [Peer-reviewed]
- This research focuses on privacy and security concerns in the digital age, highlighting regulatory expectations and providing recommendations for effective data protection strategies.
Literature Review:
The literature review will delve into relevant concepts, best practices, and existing research on information governance, data management, data privacy, security, social media policies, and cloud computing strategies. It will provide a comprehensive overview of the current landscape and highlight gaps and challenges specific to the [industry] industry.
Program and Technology Recommendations:
1. Metrics:
- Revenue growth metrics aligned with industry-specific key performance indicators (KPIs)
- Customer satisfaction metrics based on feedback and survey data
- Data quality metrics, such as data accuracy, completeness, and timeliness
- Compliance metrics tracking adherence to data privacy and security regulations
2. Data that matters to executives:
- Market trends and customer behavior data
- Financial data, including profit margins, return on investment (ROI), and cost reduction measures
- Operational efficiency metrics, such as inventory management, supply chain performance, and employee productivity
3. Regulatory, security, and privacy compliance:
- Conduct a thorough assessment of industry-specific regulations and compliance expectations
- Develop policies, procedures, and employee training programs to ensure adherence to these regulations, including data privacy and security measures
4. Email and social media strategy:
- Implement email management tools to automate email retention, archiving, and disposal processes
- Develop policies and guidelines for appropriate social media usage, addressing legal concerns and employee training needs
5. Cloud computing strategy:
- Conduct a risk assessment and select reputable cloud service providers with a strong track record in data privacy and security
- Implement cloud storage and computing solutions, ensuring encryption, access controls, and regular audits
Conclusion:
The proposed Information Governance program addresses the key challenges faced by XYZ Company, providing a framework for coordinated information management and governance. By digitizing and streamlining data storage processes, establishing comprehensive policies, ensuring regulatory compliance, and leveraging the marketing potential of social media, XYZ Company will enhance its operations, mitigate risks, and gain a competitive advantage in the [industry] industry.
References:
[Include complete references according to APA format]
Figures/Tables:
1. Figure 1: Information Governance Program Framework
2. Table 1: Key Metrics for Information Governance Program
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