What are five characteristics of goodwill messages?
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1. Positive tone: Goodwill messages are meant to convey positive feelings and sentiments. They should be written in a friendly and warm tone to create a sense of goodwill.
2. Personalized: Goodwill messages should be tailored to the individual or group receiving them. They should acknowledge the recipient and be specific to their situation or accomplishments.
3. Express gratitude or congrats: Goodwill messages often express appreciation or congratulations. They should acknowledge the recipient's efforts, achievements, or support.
4. Sincere and genuine: Goodwill messages should come across as heartfelt and honest. They should reflect genuine emotions and sentiments to establish a connection with the recipient.
5. Concise and clear: Goodwill messages should be brief and easy to understand. They should focus on the main point and avoid unnecessary details or complexities.
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