Question
A customer of a small remodeling firm wrote an online review, “They are the worst. They took 4 weeks longer than they said. The quality of work was po
A customer of a small remodeling firm wrote an online review, “They are the worst. They took 4 weeks longer than they said. The quality of work was poor. I had a really bad experience with them.” Which of the following is accurate about this review?
a. The review is legal if the writer was actually a customer of the company.
b. It is illegal to post such reviews online.
c. The customer cannot include opinions such as, “They are the worst.”
d. The FTC can remove the review from online.
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